We hold the keys. Here is how we hold them.
A credential governance tool is only worth using if it is the most careful system in your stack. This page is what we would want to read before trusting someone with ours.
What we store
For most vendors we store the credential encrypted so we can check its cost and quota. For HashiCorp Vault and GCP Secret Manager, you give us a reference instead of the value — we fetch it at request time and never store it (Enterprise).
Encrypted at rest, tenant-scoped key
Credentials are encrypted at rest. You can supply your own key (BYOK) on any plan; Enterprise adds the ability to rotate it.
Role-scoped, logged
RBAC scopes who on your team can see or manage what. Staff access to the operator console is logged.
Current posture.
If something goes wrong.
Affected customers are notified within 24 hours of confirmation, with what was accessed, when, and what we did. We publish a post-mortem on the blog for any incident that affects more than one customer. We have not had one. We are writing this page as if we will.
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